Q: Do I need a mobile phone to use Mobile Marketing?
A: No, all of your text messages are sent and received through your account.
Q: What is the setup cost?
A: $0.00 That’s right absolutely no Setup cost!
Q: What is the monthly plan cost?
A: Just $79.00 per month. Other services charge into the Thousands!
Q:Is there a per message charge to the recipient?
A: The recipients standard text messaging rates will apply. This means that the recipients mobile phone carrier will determine what the recipient is charged based on their text messaging plan. Most people today have an unlimited Text Messaging plan as part of their overall service.
What are campaigns?
Campaigns are how you communicate with your prospects and customers. Campaigns can either be inbound or outbound. For inbound campaigns, you can place marketing messages in various places to prompt prospects to opt-in to receive information from you immediately or opt-in to receive information in the future.
Q: What campaigns can I run with Mobile Marketing Masters?
A:
Inbound:
- This campaign is initiated by a mobile phone user to instantly receive information about your products and services. This campaign also saves the persons mobile number in your contact list for future correspondence.
Outbound:
- You can send text marketing messages to a mobile phone user or list of users once they are opted-in to receive text marketing messages from you.
Q: What are keywords?
A: Keywords are how you identify and differentiate one campaign from another. Mobile phone users looking to receive information from you will text message a keyword, such as HUGEMONEY to 41513 Your Mobile Marketing Masters account will automatically respond with a preformatted personalized message related to the keyword that was sent.
Q: What is a short code?
A: It is a 5 digit number, such as 41513 that makes it much quicker and easier to respond to than a full mobile phone number. By using a Short Code in marketing activities, you will quickly generate quality leads from people who have shown interest in your products and services.
Q: Why do I have to use the same short code as other Mobile Marketing Masters users? Can I get my own? If so, what are the costs associated?
A: In order to provide the competitive pricing that we offer it is necessary to use what is called a "Shared Short code". It is possible to get your own "dedicated" short code. The cost is $7,000.00 for setup and $1,000.00 per month.
Q: Is there a limit to the number of characters I can have in a message?
A: Yes, the total that can be sent in any text message is 160 characters. This total number will be reduced by "X" characters due to verbiage that must be appended to each message as required by mobile phone carriers.
Q: Is there a limit to the number of messages I can send at a time/in a day/to one recipient?
A: No, the only limitation is that all recipients must be on your opt-in list before you can send any text messages to them. But be careful not to abuse your lists.
Q: Can I send text messages to a regular land line?
A: No, text messages are only supported by mobile devices.
Q: Do SPAM laws apply to Text Marketing?
A: Yes, similar laws that govern SPAM are enforced on text messaging.
Q: What support does Mobile Marketing Masters come with?
A: Your Mobile Marketing Masters Admin Panel comes with email and contact form support. There are also very comprehensive tutorials included in your Mobile Marketing Masters Launch Kit.
Q: What does Opt-in/Opt-out mean?
A: Opt-in- Means that a mobile phone user has sent a keyword to your Voitel Text Marketing account to subscribe to receive text messages from you in the future. You can also send an email that will direct clients and prospects to a web page to opt-in.
Opt-out- Means that a mobile phone user has sent an opt-out keyword such as; STOP, UNSUBSCRIBE, QUIT, CANCEL or END to unsubscribe from your opt-in list. From this point on you can no longer send them text marketing messages, unless they opt-in again.
Q: What is the difference between emailing and text messaging?
A: Text messages are sent from either mobile to mobile or from mobile to your Mobile Marketing Masters account and vice versa. Emails are sent from computer to computer or other email enabled device.
What are other companies charging for this?
Setup: Prices range from $1000 One-time Account Setup Fee for standard account to $5,000 for a custom application.
Monthly fee: Prices range from $100 per month for standard account to $300 per month and up for custom applications.
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